Privacy Policy

Welcome to Malina Casino. Your privacy is paramount to us. This Privacy Policy outlines how Malina Casino collects, uses, processes, and protects your personal data when you interact with our website and services. We safeguard your information, complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). By using Malina Casino, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your personal data.

This policy applies to all visitors, registered players, and users of our services. We aim for transparency and clarity in how we handle your personal information, building your trust and confidence in Malina Casino.

Malina Casino collects various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes your name, date of birth, gender, email address, postal address, phone number, and payment details (e.g., credit card information, bank account details). We collect this when you register an account, make deposits or withdrawals, or participate in promotions.
• Identity Verification Information: To comply with legal and regulatory obligations, such as Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, we may request copies of identification documents like passports, driver's licenses, or utility bills.
• Transaction Data: Details about your betting activity, deposits, withdrawals, and other transactions conducted through Malina Casino.
• Technical Data: Information about your device, including IP address, browser type and version, operating system, time zone setting, and device identifiers.
• Usage Data: Information about how you use our website and services, such as pages visited, time spent on pages, links clicked, and game preferences.
• Communication Data: Records of your communications with us, including emails, live chat transcripts, and phone calls.
• Marketing and Communications Preferences: Your preferences in receiving marketing from us and our third parties.

Malina Casino uses the collected information for various purposes, primarily to operate and enhance our services:

• To Provide and Maintain Our Services: This includes managing your account, processing your bets and transactions, and providing customer support.
• For Security and Fraud Prevention: To detect and prevent fraudulent activities, money laundering, and other illegal actions, providing a safe gaming environment for all Malina Casino users.
• To Comply with Legal and Regulatory Obligations: Fulfilling requirements from our licensing authority and other applicable laws.
• For Personalization and Improvement: To tailor your experience, recommend games you might enjoy, and continuously improve our website's functionality and user interface.
• For Communication: To send you important updates, service notifications, and, if you have opted in, marketing communications about promotions and new features at Malina Casino.
• For Analytics and Research: To understand how our services are used, conduct statistical analysis, and develop new features and offerings.
• To Resolve Disputes: To investigate and resolve complaints or disputes.

Malina Casino processes your personal data based on several legal grounds, as permitted by GDPR and other applicable laws:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, specifically to provide our gaming services and manage your account.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which Malina Casino is subject, such as anti-money laundering regulations, age verification, and responsible gambling measures.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by Malina Casino or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. This includes fraud prevention, network security, and improving our services.
• Consent: In certain situations, we may ask for your explicit consent to process your data, particularly for sending direct marketing communications. You have the right to withdraw your consent at any time.

Malina Casino may share your personal data with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, IT support, customer service, and marketing agencies. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
• Regulatory and Legal Authorities: We may disclose your information to government bodies, regulatory authorities, or law enforcement agencies when required by law or to comply with legal processes, such as court orders or subpoenas.
• Fraud Prevention and Responsible Gaming Organizations: To prevent fraud, money laundering, and to promote responsible gaming, we may share data with relevant organizations and databases.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
• Affiliates: We may share data with our affiliated companies for operational purposes, provided they adhere to similar data protection standards.

We do not sell your personal data to third parties.

Malina Casino takes the security of your personal data very seriously. We implement robust technical and organizational measures designed to protect your information from unauthorized access, accidental loss, destruction, or alteration. These measures include:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt all data transmitted between your browser and our servers.
• Access Controls: Access to your personal data is restricted to authorized personnel who have a legitimate business need to access it.
• Firewalls: Our systems are protected by firewalls to prevent unauthorized external access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Data Minimization: We only collect and retain personal data that is necessary for the purposes outlined in this policy.

While we protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Under GDPR, you have several rights regarding your personal data. Malina Casino upholds these rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data, under certain conditions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data, particularly for direct marketing purposes or based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Malina Casino uses cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and for marketing purposes. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Necessary for the website to function correctly, enabling core functionalities like secure login and transaction processing.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website, allowing us to improve its performance and design.
• Functionality Cookies: Remember your preferences and choices, such as language settings, to provide a more personalized experience.
• Marketing/Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the Malina Casino website.

Malina Casino retains your personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods depend on the type of data and the purpose of its processing.

For instance, we typically retain account and transaction data for a period mandated by anti-money laundering and gambling regulations, which may extend beyond the period of your active account. After these periods, your personal data will be securely deleted or anonymized.

Malina Casino operates globally, and as such, your personal data may be transferred to, stored, and processed in countries outside of your country of residence, including countries outside the European Economic Area (EEA) that may not offer the same level of data protection.

When we transfer your data internationally, we implement appropriate safeguards to ensure your personal data remains protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include using standard contractual clauses approved by the European Commission or relying on the recipient's adherence to an approved code of conduct or certification mechanism.

Malina Casino is strictly for individuals who are at least 18 years old, or the legal age of majority in their jurisdiction, whichever is higher. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete such information from our records.

If you believe that we might have any information from or about a child, please contact us immediately.

Malina Casino may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email or other direct communication.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of Malina Casino services after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

• By Email: [email protected]
• Via Live Chat: Available on our website 24/7.

Our dedicated support team at Malina Casino assists you with any privacy-related inquiries.